A Study on People’s Perception of Post Office Saving Schemes with Special Reference to Lucknow

Abstract

The present study is an attempt to gauge the perception of people on Post Office Saving Schemes POSS of Lucknow, Uttar Pradesh. The aim of the study is to measure the investor’s awareness, preference and satisfaction towards Various Poss. The paper also addresses client issues and provides recommendations for improving the effectiveness and popularity of these programs. Information was collected from 70 respondents by using a structured questionnaire. Further, the results of the study were analysed descriptively. According to the outcome, POSS is safe, and reliable but their use is not that famous as people are unaware of them and the technology has not improved to their level. Based on the findings, MOST is going to suggest ways of improving customer satisfaction and increasing usage of POSS.