Emotional Intelligence in the workplace: A Pathway to productivity and Well-being

Abstract

Emotional Intelligence (EI) has emerged as a critical factor influencing workplace dynamics, productivity, and employee well-being. This chapter delves into the significance of EI in the modern workplace, exploring its role in fostering a collaborative, supportive, and high-performing organizational culture. Emotional intelligence, which encompasses self-awareness, self-regulation, motivation, empathy, and social skills, has been shown to enhance interpersonal communication, conflict resolution, and leadership effectiveness. The chapter highlights how emotionally intelligent individuals can navigate complex work environments, manage stress, and build stronger relationships with colleagues, contributing to a positive workplace atmosphere.