The Spectrum of Emotions in the Workplace: Categories and Effects

Abstract

Emotions in the workplace are crucial and serve a significant role in shaping communication within an organization, both internally and externally. Workplace incidents have a genuine emotional impact on employees. The consequences of emotional states at work, in terms of conduct and mindset, are significant for people, communities, and society as a whole. Emotions are inescapable feelings that we cannot eliminate. However, when we actively address and assume control over our emotions, we experience a progressive improvement in our well-being and happiness. Studies indicate that management of emotions at the workplace leads to positive outcomes .An individual's conduct, decision-making, and interpersonal relationships in a work environment are significantly influenced by their emotions. This chapter highlights the concept of emotions at the workplace, their different categories, its historical background and ways to manage workplace emotions by management.