Emotional Intelligence and Leadership That Includes Everyone

Abstract

Emotional intelligence and inclusive leadership refer to two essential competencies for effective management in today's globalized and diverse business world. Emotional intelligence is the ability to perceive, assess and manage the emotions of oneself and others. Inclusive leadership is the core value that understands differences, making everyone feel welcomed and treating everyone with fairness. In this chapter we will explore theories of emotional intelligence and a few applications that can be utilized to develop inclusive leadership. This article articulates how emotionally intelligent leaders make workplaces safe for all, provide a voice to those typically overlooked, and inspire new ideas through case studies, real research, and best practices in organizations. The chapter talks about the problems and ways to fix them when we include training in emotional intelligence in people-development programmes. Ultimately, it emphasizes the importance of emotional intelligence for making results that are lasting and inclusive within an organization.