Agnihotri, Sugandha2024-03-182024-03-182023978-93-5857-554-5http://136.232.12.194:4000/handle/123456789/864Book: Crucial Communication: Improving Conversations at Workplace Edited by Dr. Divya Panjwani , Dr. Fatima Sahrish & Dr. Nazia AkhlaqenLanguagesConceptualization of an Effective CommunicationBook chapter