Azkiya Waris , Divya Panjwani2024-11-252023978-93-5857-554-5http://136.232.12.194:4000/handle/123456789/1067Book: Crucial Communication-Improving Conversations at WorkPlace "Dr. Divya Panjwani Dr. Fatima Sahrish Dr. Nazia Akhlaq"A most useful communication tool and a very important aspect of non verbale communication. One can convey a lot by saying nothing. Silence allows to think, breathe, listen and hold for content of the listener. It reflects a deeper and more thoughtful response. Silence can also act as a barrier where conversations are avoided, delayed or are in aggressive form.en-USSilenceCommunicationWorkplaceBook chapter