Abdul Tayyab Khan2024-11-182023978-93-5857-554-5http://136.232.12.194:4000/handle/123456789/997Book; Crucial Communication: Improving Conversations at Workplace Editors Dr. Divya Panjwani Dr. Fatima Sahrish Dr. Nazia AkhlaqThe premise of this paper is to discuss the applications of artificial intelligence (AI) across various government sectors. The approach is predicated on a methodical analysis of numerous research papers and articles that are downloaded from different databases. It was discovered that the body of existing literature ignores the real-world applications of artificial intelligence in the healthcare, ICT, education, social and cultural services, and fashion sectors in favor of focusing less on these areas. The framework outlines several governance-related topics and highlight knowledge gaps in the body of current literature that can be further developed to advance the field of digital governance research.en-USSOCIAL SCIENCES::Business and economicsBook chapter