TY - BOOK AU - Jain, K.C TI - Quality Assurance and Total Quality Management ISO-9000, QS-9000, ISO-14000 SN - 9788174091741 U1 - 658.401 PY - 2003/// CY - Delhi PB - Khanna Pub. KW - Quality Assurance, Total Quality Management KW - Total Quality Management KW - Management2 ER -