TY  - BOOK
AU  - Fryman, Mark A.
TI  - Quality Management: a process Improvement Approach
SN  - 9788131509845
U1  - 658.4013 
PY  - 2002///
CY  - New Delhi
PB  - Cengage Learning
KW  - Quality Management
KW  - ME
N1  - Includes Index
ER  -