TY  - BOOK
AU  - Raju, Sundara S.M.
TI  - Total Quality Management a primer
SN  - 9780074624524
U1  - 658.4013 
PY  - 2003///
CY  - New Delhi
PB  - Tata McGraw Hill
KW  - Total Quality Management
KW  - Management2
ER  -