TY  - BOOK
AU  - Bhat, Shridhara K.
TI  - Total Quality Management: text and cases
SN  - 9788178664743
U1  - 658.4013 
PY  - 2008///,2010
CY  - Mumbai
PB  - Himalay Publishing
KW  - Total Quality Management
KW  - Management2
ER  -