TY  - BOOK
AU  - Dey,B. R.
TI  - Business Process Re-Engineering and Change Management 
SN  - 9788177225365
U1  - 658 
PY  - 2012///
CY  - New Delhi
PB  - Wiley
KW  - Business Process Reengineering
KW  - Management
N1  - index included
ER  -