TY  - BOOK
AU  - Schiffman Stephan
TI  - Negotiation Techniques: that really work
SN  - 97815986982275
AV  - 658.4052 STE/N
U1  - 658.4052 
PY  - 2011///
CY  - U S A
PB  - Adams Business
KW  - Management
ER  -