TY  - BOOK
AU  - Coffman, Steve
TI  - Going Live : starting and running a virtual refernece services 
SN  - 9788170005780
U1  - 025.52 
PY  - 2009///
CY  - New Delhi
PB  - Ess Ess Pulications
KW  - Virtual Reference Service
KW  - LIbrary & Information Science
N1  - index included
ER  -