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1.
Services Marketing: concepts and practices Ramneek Kapoor, Justin Paul and Biplab Halder [Text] by
Material type: Text Text
Language: English
Publication details: New Delhi Tata McGraw Hill 2011
Availability: Items available for loan: CENTRAL LIBRARY (4)Call number: 658.8 KAP/S, ... Items available for reference: CENTRAL LIBRARY: Not For Loan (1)Call number: 658.8 KAP/S.

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2.
Communication For Retail Professionals M. Ashraf Rizvi and Ramneek Kapoor [Text] by
Edition: -
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Tata McGraw Hill 2010
Availability: Items available for loan: CENTRAL LIBRARY (1)Call number: 658.87 RIZ/C.

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