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1.
Services Marketing : integrating customer focus across the firm Valarie A. Zeithami [Text] by
Edition: 3 / Bitner, Mary Jo.
Material type: Text Text
Language: English
Publication details: New Delhi Tata McGraw Hill 2003
Availability: Items available for loan: CENTRAL LIBRARY (1)Call number: 658.8 ZEI/S. MISSING BOOKS (1)Call number: 658.8 ZEI/S. Items available for reference: CENTRAL LIBRARY: Not For Loan (2)Call number: 658.8 ZEI/S, ...

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2.
Services Marketing :integrating customer focus across the firm Valarie A. Zeithamal [et.all.] [Text] by
Edition: 4th , 5th , 7th
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Mc Graw-Hill Education (India) Private Limited. 2010, 2012, 2018
Availability: Items available for loan: BUSINESS & MANAGEMENT LIBRARY (5)Call number: 658.8 SER, ... CENTRAL LIBRARY (5)Call number: 658.8 SER, ... COMMERCE LIBRARY (1)Call number: 658.8 SER;7.

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