000 | 00432nam a2200145Ia 4500 | ||
---|---|---|---|
020 |
_a9788177587623 _c0.00 |
||
082 |
_a658.812 _bDYC/C |
||
100 | _aDyche, Jill | ||
245 |
_aCRM Handbook: a business guide to customer relationship management _cJill Dyche _h[Text] |
||
260 |
_aNew Delhi _bPearson Education _c2011 |
||
300 | _a331p. ;24cm | ||
650 | _aCustomer Relationship Management | ||
658 | _aManagement | ||
041 | _aEnglish | ||
999 |
_c3957 _d3957 |